VETS GWAC: Functional Service Areas

FUNCTIONAL AREA ONE (1) – SYSTEMS OPERATIONS AND MAINTENANCE
(1) Chief Knowledge Officer (CKO) Support
(2) Configuration Management and Licensing
(3) Database Design and Administration and Data Storage Management
(4) E-Business Planning and Support
(5) Electronic Commerce (EC) and Electronic Data Interchange Support
(6) Emerging Technologies
(7) Independent Verification and Validation
(8) Information Architecture Analysis and Web Object Indexing
(9) Information Management Life Cycle Planning/Support
(10) Integration Support
(11) Internet System Architecture and Webmaster Support
(12) Mainframe/Data Processing System Support
(13) Media/Training Center/Video Teleconferencing Support
(14) Network Support (including Interdepartmental Data Network (IDN), Local Area Networks (LAN), Wide Area Networks (WAN), Internet access, etc.)
(15) Office Automation Support/Help Desk Support
(16) Performance Measures and Metrics Planning
(17) Seat Management
(18) Section 508 Compliance Assistance
(19) Supply Chain Management (Logistics)
(20) Systems Management Support
(21) Technical Support
(22) Telemedicine
(23) Test and Evaluation Support
(24) Training, Training Development, and Training Center Support (including Computer Based Training)
(25) Virtual Data Center
(26) Anti-Virus Management Service
( 27) Biometrics
(28) Computer Security Awareness, and Training
(29) Disaster Recovery, Continuity of Operations, and Contingency Planning
(30) Hardware and Software Maintenance and /or Licensing
(31) Independent Verification and Validation (Security)
(32) Managed E-Authentication Service
(33) Managed Firewall Service
(34) Privacy Data Protection
(35) Public Key Infrastructure (PKI)
(36) Secure Managed Email Service (SMEMS)
(37) Security Certification and Accreditation
(38) Systems Vulnerability Analysis/Assessment and Risk Assessment

FUNCTIONAL AREA TWO (2) INFORMATION SYSTEMS ENGINEERING
( 1) System and Software Design, Development, Engineering, and Integration
(2) Information Technology (IT) Strategic Planning, Program Assessment, and Studies
(3) Automated Workflow System Development and Integration
(4) Business Process Reengineering (BPR)
(5) Chief Information Officer (CIO) Support
(6) Global Information Systems
(7) Software Life Cycle Management (SLCM)
(8) Software Engineering (SWE)
(9) Customer Relationship Management
(10) Information Technology Architecture (ITA) Support
(11) Infrastructure Quality Assurance
(12) Instructional Design, and Modeling & Simulation
(13) SCE/CMM/CMMI Analyses and Implementation Support
(14) Anti-Virus Management Service
(15) Biometrics
(16) Computer Security Awareness, and Training
(17) Disaster Recovery, Continuity of Operations, and Contingency Planning
(18) Hardware and Software Maintenance and /or Licensing
(19) Independent Verification and Validation (Security)
(20) Managed E-Authentication Service
(21) Managed Firewall Service
(22) Privacy Data Protection
(23) Public Key Infrastructure (PKI)
(24) Secure Managed Email Service (SMEMS)
(25) Security Certification and Accreditation
(26) Systems Vulnerability Analysis/Assessment and Risk Assessment